Moderating Role of Corporate Governance in the Control Mechanisms-Revenue Collection Nexus: Evidence from Tanzanian Local Authorities

  • Faiza Hamidu Msheri Teh Hong Piow, Faculty of Business and Finance (THP FBF), Universiti Tunku Abdul Rahman, Jalan Universiti, Bandar Barat, 31900 Kampar, Perak, Malaysia.
  • Kuah Yoke Chin Teh Hong Piow, Faculty of Business and Finance (THP FBF), Universiti Tunku Abdul Rahman, Jalan Universiti, Bandar Barat, 31900 Kampar, Perak, Malaysia. https://orcid.org/0000-0003-3016-5677
  • Leong Lai Ying Teh Hong Piow, Faculty of Business and Finance (THP FBF), Universiti Tunku Abdul Rahman, Jalan Universiti, Bandar Barat, 31900 Kampar, Perak, Malaysia. https://orcid.org/0000-0001-7283-0300
Keywords: Revenue Collection, Corporate Governance, Control Mechanisms, Local Government Authorities (LGAs), Tanzania

Abstract

Local Government Authorities (LGAs) in Tanzania depend on self-generated revenues and transfers from the central government, yet many still fail to meet their own-source revenue targets despite a number of reforms. Prior studies examined internal controls, human capital, information systems, or governance in isolation, providing limited insight into their combined effects and the role of governance in conditioning these relationships. In contrast, this study jointly analyses these resources and the moderating role of corporate governance on revenue performance in LGAs. Guided by the COSO internal control framework, Agency Theory and the Resource-Based View, the study employs Partial Least Squares Structural Equation Modelling (PLS-SEM) on 358 responses from internal auditors, finance and revenue officers, and managers across 36 LGAs. Results reveal that Corporate Governance, Financial Management Information Systems (FMIS), Human Capital Management (HCM), and Risk Assessment (RA) each exert significant positive effects on revenue collection. Moderation analysis shows that governance strengthens the effect of FMIS but diminishes the contribution of HCM, while its interaction with RA is not significant. These outcomes underline the nuanced role of governance—supporting technology-based systems yet sometimes substituting for human capital. Theoretically, the study extends the COSO framework by demonstrating asymmetric interactions between governance and organisational resources. Practically, it highlights the need for LGAs to align governance structures, staff capabilities, FMIS, and risk-management processes to strengthen own-source revenue collection.

Downloads

Download data is not yet available.

References

Abel, D., Worku, T., & Wubshet, M. (2023). Linking aspects of human capital management, employee engagement, perceived organizational support, and self-reported employee job performance. Organizational Psychology, 13(2), 78–99.

Affroumou, T. A., & Amedanou, I. (2025). Internal conflicts and the moderating role of property rights in sub-Saharan Africa: Implications for property taxation. Journal of African Economies, 34(2), 237–264. https://doi.org/10.1093/jae/ejae007

Ainuzzahrah, N., & Martani, D. (2023). Boosting government assets as a revenue center: Risk and treatment. Accounting and Finance Studies, 3(4), 294–313.

Al Astal, A.Y.M., Ateeq, A., Milhem, M., Shafie, D.I. (2025). Corporate governance and internal control Mechanisms: Developing a strategic framework. In: E. Aidhaen, A. Braganza, A., Hamdan, & W. Chen, W. (Eds.), Business Sustainability with artificial intelligence (AI): Challenges and Opportunities. (Studies in Systems, Decision and Control, Vol 566). Springer, https://doi.org/10.1007/978-3-031-71318-7_51

Al Astal, A.Y.M. (2025). The impact of internal control framework on overall organizational Effectiveness in Bahrain. In: R.K. Hamdan (Ed.), Tech fusion in business and society (Studies in Systems, Decision and Control, Vol 234). Springer. https://doi.org/10.1007/978-3-031-84636-6_72

Al-Faryan, M. A. S. (2024). Agency theory, corporate governance and corruption: an integrative literature review approach. Cogent Social Sciences, 10(1). https://doi.org/10.1080/23311886.2024.2337893

Al-Hiyari, A., Kolsi, M. C., Lutfi, A., Shakkour, A. S. & Aljumah, A. I (2024). Information asymmetry and dividend payout in an emerging market: Does corporate governance quality matter?, Journal of Open Innovation: Technology, Market, and Complexity, 10(1), 100188. https://doi.org/10.1016/j.joitmc.2023.100188.

Aljabhan, B. I. (2023). Supply chain risk management: A case study of maritime firms in the Kingdom of Saudi Arabia [Doctoral dissertation, Anglia Ruskin University]. ARU Figshare. https://aru.figshare.com/articles/thesis/Supply_chain_risk_management_a_case_study_of_maritime_firms_in_the_Kingdom_of_Saudi_Arabia/23758947

Al-Shbail, T. (2020). The impact of risk management on revenue protection: Empirical evidence from Jordan customs. Transforming Government: People, Process and Policy, 14(3), 453–474. https://doi.org/10.1108/TG-02-2020-0025

Ali, N., & Khan, K. I. (2022). Corporate governance, financial accounting information, and control mechanisms: A way to combat corruption. Journal of Business and Social Review in Emerging Economies, 8(1), 197–208. https://doi.org/10.26710/jbsee.v8i1.2201

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108

Becker, J., Cheah, J., Gholamzade, R., Ringle, C. M., & Sarstedt, M. (2025), PLS-SEM’s most wanted guidance. International Journal of Contemporary Hospitality Management, 35 (1), 321–346, doi: https://doi.org/10.1108/IJCHM-04-2022-0474

Bostan, I., Bîrcă, A., Țurcanu, V., & Sandu, C. B. (2018). Systemic Approach to Management Control through Determining Factors. Journal of Risk and Financial Management, 11(4), 65. https://doi.org/10.3390/jrfm11040065

Bunyasi, G., Nyamita, M. O., & Mutio, M. Y. (2023). Administrative strategies and revenue collection efficiency within the devolved governments in Kenya: Case of Machakos County. International Journal of Finance and Accounting, 12(1), 13–19. https://doi.org/10.5923/j.ijfa.20231201.02

Celestine, J., & Matiku, E. (2021). Nexus between the internal control system and effectiveness in revenue collection in energy utilities in Tanzania. Asian Journal of Economics, Business and Accounting, 21(12), 56–67. https://doi.org/10.9734/ajeba/2021/v21i1230428

Chambega, E., Mayala, N., & Amos, A. (2024). Contribution of the control numbers system on monitoring revenue collection at Kilimanjaro Christian Medical Centre, Tanzania. Indian Journal of Economics and Finance (IJEF), 4(2). http://dx.doi.org/10.2139/ssrn.5024413

Collins, W. J., & Joseph, K. (2025). The influence of corporate governance practices on the efficiency of tax revenue collection in Laikipia County Government, Kenya. The International Journal of Humanities. 10.24940/theijhss/2024/v12/i10/hs2410-011

Controller and Auditor General (2020). Annual general report on the audit of the local government authorities (LGAs) for the financial year 2019/2020 (United Republic of Tanzania). National Audit Office.

Controller and Auditor General (2021). Annual general report on the audit of the local government authorities (LGAs) for the financial year 2020/2021 (United Republic of Tanzania). National Audit Office.

Controller and Auditor General (2022): Annual general report on the audit of the local government authorities (LGAs) for the financial year 2021/2022 (United Republic of Tanzania). National Audit Office.

Controller and Auditor General. (2023a). Annual general report on the audit of the local government authorities (LGAs) for the financial year 2022/2023 (United Republic of Tanzania). National Audit Office.

Controller and Auditor General. (2023b). Development project audit report for the financial year 2022/2023 (United Republic of Tanzania). National Audit Office.

Controller and Auditor General. (2024). Annual general report on the audit of local government authorities for the year 2023/2024 (United Republic of Tanzania). National Audit Office.

Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.

Dennis, M. (2025). Effect of integration of information communication technology on performance of fraud investigators at Directorate of Criminal Investigations, Kenya [Doctoral dissertation, Kenyatta University].

Desta, A. G., Tadesse, W. M., & Mulusew, W. B. (2022). Aspects of human capital management and employee job performance: The mediation role of employee engagement. International Journal of Business Science and Applied Management, 17(3). https://doi.org/10.20473/jmtt.v15i2.37616.

Edmond, S. S., Malenya, D. A., & Simiyu, D. E. J. (2023). Risk identification practices and revenue collection in county governments in Kenya: A case of the County Government of Bungoma. International Journal of Research and Innovation in Social Science, 7(10), 980–991. https://dx.doi.org/10.47772/IJRISS.2023.701077.

Efunniyi, C. P., Abhulimen, A. O., Obiki-Osafiele, A. N., Osundare, O. S., Agu, E. E., & Adeniran, I. A. (2024). Strengthening corporate governance and financial compliance: Enhancing accountability and transparency. Finance & Accounting Research Journal, 6(8), 1597–1616. DOI: 10.51594/farj.v6i8.1509.

Farkas, G., Horváth, A., & Tóth, G. N. (2020). Risk assessment tools and quality methods. In M. Gocić, G. Aronica, G. Stavroulakis, & S. Trajković (Eds.), Natural risk management and engineering (1-21). Springer. https://doi.org/10.1007/978-3-030-39391-5_1

Fornell, C., & Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage.

Hair, J. F., Astrachan, C. B., Moisescu, O. I., Radomir, L., Sarstedt, M., Vaithilingam, S., & Ringle, C. M. (2021). Executing and interpreting applications of PLS-SEM: Updates for family business researchers. Journal of Family Business Strategy, 12(3), 100392. https://doi.org/10.1016/j.jfbs.2020.100392

Hair, J.F., Sarstedt, M., Matthews, L.M., & Ringle, C.M. (2022). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 30(3), 319-330. https://doi.org/10.2753/MTP1069-6679190202

Hassan, M. S., Mahmood, H., Tahir, M. N., Yousef Alkhateeb, T. T., & Wajid, A. (2021). Governance: A source to increase tax revenue in Pakistan. Complexity. https://doi.org/10.1155/2021/6663536

Hyera, D. W., Kadigi, M., & Ndyetabula, D. W. (2025a). Contribution of revenue enhancement plans to fiscal performance: A study of local government authorities in Tanzania. International Journal of Research in Business & Social Science, 14(3), 242-252. https://doi.org/10.20525/ijrbs.v14i3.4180

Hyera, D. W., Pastory, D., & Kiwala, P. (2025b). Human capital and institutional capacity as drivers of local revenue efficiency: Evidence from Tanzanian local government authorities. International Journal of Management, Accounting & Economics, 12(8), 1271-1293. https://doi.org/10.22034/ijmae.2025.225787

Hyera, D., Ndyetabula, D., & Kadigi, M. (2025c). Internal control systems and the revenue collection performance among local government authorities (LGA) in Tanzania. Journal of Policy and Development Studies (JPDS), 4(1), 1–15. https://doi.org/10.51317/jpds.v4i1.676

Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1) e03160. https://doi.org/10.1016/j.heliyon.2020.e03160

Iravonga, J. J., Ngala, C., Alala, B. O., & Maingi, M. (2023). Effect of Integrated Financial Management Information Revenue Systems on Financial Management in County Governments, Kenya. African Journal of Empirical Research, 4(2), 23–31. Retrieved from https://www.ajol.info/index.php/ajempr/article/view/255295

John, J. (2024). Assessing the factors for the effectiveness of the task force staff in revenue collection in the Tanzanian local government authorities. The Accountancy and Business Review, 16(5), 80-94. https://doi.org/10.59645/abr.v16i5.394

Junquera-Varela, R. F., & Lucas-Mas, C. Ó. (2024). Revenue administration handbook. World Bank Publications.

Kasoga, Z. S. (2020). Effects of internal control system on performance of revenue collection in local government authorities of Tanzania (Master’s thesis, University of Dodoma). ProQuest Dissertations & Theses Global. (Publication No. 32021806)

Kessy, K. (2020). Electronic payment and revenue collection in local government authorities in Tanzania: Evidence from Kinondoni municipality. UDSM Online Journal Testing, 9(2), 89–106.

Kigen, S. J., & Ndegwa, P. (2021). Corporate governance practices and performance of the Kenya Revenue Authority, Nairobi County. International Journal of Business Management, Entrepreneurship and Innovation, 3(3), 82–102. https://doi.org/10.35942/jbmed.v3i3.218

Kock, F., Berbekova, A., & Assaf, A. G. (2021). Understanding and managing the threat of common method bias: Detection, prevention and control. Tourism management, 86, 104330. https://doi.org/10.1016/j.tourman.2021.104330.

Lajili, K., Lin, L. Y. H., & Rostamkalaei, A. (2020). Corporate governance, human capital resources, and firm performance: Exploring the missing links. Journal of General Management, 45(4), 192–205. http://dx.doi.org/10.2139/ssrn.3494977

Lameck, W., & Kinemo, S. (2021). In search of a link between fiscal decentralization and fiscal autonomy in service delivery in urban local government authorities in Tanzania. Journal of Governance and Development (JGD), 17(2), 23–40. https://repo.uum.edu.my/id/eprint/29819

Lubis, N. W. (2022). Resource-based view (RBV) in improving company strategic capacity. Research Horizon, 2(6), 587–596. https://doi.org/10.54518/rh.2.6.2022.85

Makkawi, H. (2021, December). The role of risk management in increasing business performance. In Proceedings of the International Conference on Business Excellence (Vol. 15, No. 1, pp. 1054–1059). Walter de Gruyter GmbH. DOI: 10.2478/picbe-2021-0099

Malinowski, M. (2023). Solvency and debt of rural communes vs. their residents’ standards of living: A Polish case study. Agriculture, 13(12), 2222. https://doi.org/10.3390/agriculture13122222

Mamo, B. E. (2022). Internal controls and revenue collection in the County Government of Marsabit, Kenya. (Dissertation, Kenyatta University -Kenya).

Memon, M. A., Ting, H., Cheah, J. H., Thurasamy, R., Chuah, F., & Cham, T. H. (2020). Sample size for survey research: Review and recommendations. Journal of Applied Structural Equation Modeling, 4(2), i–xx. DOI: 10.47263/jasem.4(2)01

Mgonja, M. G., & Poncian, J. (2019). Managing revenue collection outsourcing in Tanzania’s local government authorities: A case study of Iringa Municipal Council. Local Government Studies, 45(1), 101–123. DOI: 10.1080/03003930.2018.1518219

Ministry of Finance and Planning. (2022). Public Financial Management Reform Programme phase VI (PFMRP VI) document. Government of Tanzania.https://www.mof.go.tz

Msimbano, D. S. (2024). Effects of internal audit function in enhancing public financial management in selected local government authorities in Tanzania (Master’s thesis, University of Dodoma).

Muchoki, M. (2020). Effect of internal control systems on efficient revenue collection at the National Transport and Safety Authority (Doctoral dissertation, University of Nairobi).

Muhammad, A., Umar, U. A., & Adam, F. L. (2023). The impact of artificial intelligence and machine learning on workforce skills and economic mobility in developing countries: A case study of Ghana and Nigeria. Journal of Technology Innovations and Energy, 2(1), 55–61. DOI: https://doi.org/10.56556/jtie.v2i1.466

Musah, A., Padi, A., Okyere, B., E. Adenutsi, D., & Ayariga, C. (2022). Does corporate governance moderate the relationship between internal control system effectiveness and SMEs' financial performance in Ghana? Cogent Business & Management, 9(1), 2152159. https://doi.org/10.1080/23311975.2022.2152159

National Bureau of Statistics (NBS) [Tanzania]. (2022). Integrated Labour Force Survey (ILFS) 2020/21: Analytical report. NBS

Nayak, B., Bhattacharyya, S. S., & Krishnamoorthy, B. (2023). Integrating the dialectic perspectives of resource-based view and industrial organization theory for competitive advantage–a review and research agenda. Journal of Business & Industrial Marketing, 38(3), 656–679. https://doi.org/10.1108/JBIM-06-2021-0306

Ngatunga, R. (2020). The Influence of Human Resource Management on the Performance of Local Government Authorities in Tanzania: A Study of Kasulu District Council. Master’s thesis, The Open University of Tanzania. http://repository.out.ac.tz/id/eprint/2787

Njogela, E., Ally, J. S., & Lufyagila, B. (2023). Investigation of cybersecurity risks, practices, and capability: A point of sale perspective in local government authorities of Tanzania. MUST Journal of Research and Development, 2(3), 13–13.

Nurhasanah, S. U., Austin, D., & Karimah, N. S. (2023). Unveiling the nexus between good corporate governance, human capital, and corporate social responsibility: A qualitative study. Jurnal Riset Akuntansi, 1(4), 175–187. DOI: https://doi.org/10.54066/jura-itb.v1i4.1767

Obeng-Tuaah, M. (2025). Employees' training and development to enhance organisational performance. International Journal of Multidisciplinary Studies and Innovative Research, 13(1), 1–15. DOI: 10.53075/Ijmsirq/09873656757567

Ofosu-Mensah Ababio, J., Yiadom, E. B., Sarpong-Kumankoma, E., & Boadi, I. (2023). Financial inclusion: A catalyst for financial system development in emerging and frontier markets. Journal of Financial Economic Policy, 15(6), 530–550. DOI 10.1108/JFEP-06-2023-0155

Olaniyi, O. O., & Omubo, D. S. (2023). The importance of COSO framework compliance in information technology auditing and enterprise resource management. International Journal of Innovative Research & Development, 12(5), MAY23001. https://doi.org/10.24940/ijird/2023/v12/i5/MAY23001

Oliveira, M., Sousa, M., Silva, R., & Santos, T. (2021). Strategy and human resources management in non-profit organizations: Its interaction with open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 75. https://doi.org/10.3390/joitmc7010075

Otoo, F. N. K., Kaur, M., & Rather, N. A. (2023). Evaluating the impact of internal control systems on organizational effectiveness. LBS Journal of Management & Research, 21(1), 135-154. https://doi.org/10.1108/LBSJMR-11-2022-0078

Panda, B., & Leepsa, N. M. (2017). Agency theory: Review of theory and evidence on problems and perspectives. Indian Journal of Corporate Governance, 10(1), 74–95. https://doi.org/10.1177/0974686217701467

Podsakoff, P. M., Podsakoff, N. P., Williams, L. J., Huang, C., & Yang, J. (2024). Common method bias: It's bad, it's complex, it's widespread, and it's not easy to fix. Annual Review of Organizational Psychology and Organizational Behavior, 11(1), 17-61. https://doi.org/10.1146/annurev-orgpsych-110721-040030

Quoc-Trung, N. K. (2021). The relationship between internal control and credit risk. The case of commercial banks in Vietnam. Cogent Business & Management, 8(1). https://doi.org/10.1080/23311975.2021.1908760

Rahman, M. M. (2023). Sample size determination for survey research and non-probability sampling techniques: A review and set of recommendations. Journal of Entrepreneurship, Business and Economics, 11(1), 42–62. http://orcid.org/0000-0002-7414-8281

Salah, M. (2020). The effect of management information systems on reduction of financial corporate corruption: Interdisciplinary study. Alexandria Journal of Accounting Research, 4(1), 1-21. doi: 10.21608/aljalexu.2020.78640

Samson, N. O., Oseno, B., & Nanyama, M. R. (2024). Effect of risk assessment and management on operational performance of Kenya Revenue Authority. Sustainable Business and Society in Emerging Economies, 6(2) https://doi.org/10.26710/sbsee.v6i2.3049.

Sarstedt, M., Hair, J. F., Pick, M., Liengaard, B. D., Radomir, L., & Ringle, C. M. (2022). Progress in partial least squares structural equation modeling use in marketing research in the last decade. Psychology & Marketing, 39(5), 1035–1064. https://doi.org/10.1002/mar.21640

Sausi, J. M., Kitali, E., & Mtebe, J. S. (2021). Evaluation of the local government revenue collection information system success in Tanzania. Digital Policy, Regulation and Governance, 23(5), 437-455. https://doi.org/10.1108/dprg-04-2021-0055

Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J.-H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: Guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347. https://doi.org/10.1108/EJM-02-2019-0189

Sinde, H. M. (2023). Determinants of Revenue Collection Performance in Tanzanian Local Governments. Journal of Public Administration, Public Affairs, and Management, 21(2), 97-116. https://so05.tci-thaijo.org/index.php/pajournal/article/view/268981

Suluo, H., Raphael, G., & Kapaya, S. (2024). Effect of audit committee attributes on the effectiveness of audit committees: Evidence from regulatory authorities in Tanzania. East African Journal of Management and Business Studies, 4(3), 40–53. DOI: https://doi.org/10.20525/ijrbs.v13i8.3751

Supratikta, H., Hasanah, T., & Dharmaesta, L. A. (2024). Utilization of information technology in financial decision-making: Analysis of management information systems. Multidisciplinary Indonesian Center Journal (MICJO), 1(3), 1223–1229. DOI: https://doi.org/10.62567/micjo.v1i3.145

Tanzania Investment and Consultant Group. (2024). Tanzania's local government authorities revenue 23/24. Tanzania Investment and Consultant Group Ltd. https://ticgl.com/tanzanias-local-government-authorities-lga/

Tarekegn, G., et al. (2020). 'An Empirical Analysis on Effects of Internal Control System on Tax Revenue Audit Performance; Evidence from Ethiopian Ministry of Revenue South and South western Districts', International Journal of Finance & Managerial Accounting, 5(18), 13-20.

Temba, G. I., Kasoga, P. S., & Keregero, C. M. (2023). Corporate governance and financial performance: Evidence from commercial banks in Tanzania. Cogent Economics & Finance, 11(2), 2247162.

Thyaka, F. V., & Kavale, S. (2021). Effects of internal controls on revenue collection: a case of Kenya Revenue Authority. The Strategic Journal of Business & Change Management, 8(1), 347-363. URI: https://www.researchgate.net/publication/360034010

Turgaeva, A. A. (2024). Assessment of components of the internal control system for risk management of organizations. Economic Problems and Legal Practice, 20(4), 251–257. DOI: https://doi.org/10.33693/2541-8025-2024-20-4-251-257

Wujarso, R., & Dameria, R. (2023). Human capital management as a resource in achieving competitive advantage. Asadel Publisher.

Yang, Y. S., Choi, T. Y., Carter, C. R., & Yin, R. (2022). Expanding the boundaries of buyer–supplier agency problems: Moving from dyad to triad. Journal of Purchasing and Supply Management, 28(3), 100749. https://doi.org/10.1016/j.pursup.2022.100749

Yertas, M. (2024). The Role of Training and Continuous Development in Improving Employee Productivity and its Impact on Company Financial Performance. Atestasi Jurnal Ilmiah Akuntansi, 7(2), 1362-1379. DOI:10.57178/atestasi.v7i2.1047

Zhou, C., & Qi, S. (2023). Does green finance restrain corporate financialization? Environmental Science and Pollution Research, 30(27), 70661–70670. https://doi.org/10.1007/s11356-023-27476-2.

Published
2025-11-30
How to Cite
Msheri, F., Chin, K. and Ying, L. (2025) “Moderating Role of Corporate Governance in the Control Mechanisms-Revenue Collection Nexus: Evidence from Tanzanian Local Authorities”, Malaysian Journal of Social Sciences and Humanities (MJSSH), 10(11), p. e003680. doi: 10.47405/mjssh.v10i11.3680.
Section
Articles