Reviewing Research Trends in Performance Measurement Systems: A 40-Year Bibliometric Study
Abstract
This study traces the evolution of Performance Measurement System research over the past four decades through a comprehensive bibliometric analysis. Drawing on 1,903 publications indexed in Scopus between 1983 and 2023, the analysis integrates citation metrics, co-authorship networks, and keyword co-occurrence mapping using VOSviewer, Biblioshiny, and the Bibliometrix R package. The findings reveal publication trends, influential authors and sources, and the intellectual structures underpinning PMS scholarship. Results highlight the transition from financial indicators to multidimensional frameworks, the rise of supply chain and innovation-focused studies, and the growing influence of digitalization and sustainability themes. By combining performance metrics with thematic evolution and collaboration patterns, this study offers a holistic overview that extends prior bibliometric works. Practically, it provides researchers, institutions, and policymakers with evidence-based insights to guide strategic decision-making, foster collaboration, and identify emerging directions in PMS research. This work contributes to the literature by clarifying the intellectual trajectory of PMS studies and outlining pathways for future inquiry in the digital era.
Downloads
References
Agustina, D. (2022). The Development of Performance Measurement Research Over Three Decades: A Bibliometric Analysis. InFestasi, 17(2), Inpres. https://doi.org/10.21107/infestasi.v17i2.11830
Ahmi, A. (2023). OpenRefine: An approachable tool for cleaning and harmonizing bibliographical data. 030006. https://doi.org/10.1063/5.0164724
Ahmi, A. (2024). biblioMagika. https://bibliomagika.com
Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007
Beamon, B. M. (1999). Measuring supply chain performance. International Journal of Operations & Production Management, 19(3), 275–292. https://doi.org/10.1108/01443579910249714
Bourne, M., Mills, J., Wilcox, M., Neely, A., & Platts, K. (2000). Designing, implementing and updating performance measurement systems. International Journal of Operations & Production Management, 20(7), 754–771. https://doi.org/10.1108/01443570010330739
Brignall, S., & Modell, S. (2000). An institutional perspective on performance measurement and management in the ‘new public sector.’ Management Accounting Research, 11(3), 281–306. https://doi.org/10.1006/mare.2000.0136
Cvetkoska, V., & Eftimov, L. (2021). Bibliometric analysis for performance measurement in business, management and accounting subject area. Journal of Engineering Management and Competitiveness, 11(1), 51–63. https://doi.org/10.5937/jemc2101051c
Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133(April), 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070
Eccles, R. G. (1991). The performance measurement manifesto. Harvard Business Review, 69(1), 131–137. https://hbr.org/1991/01/the-performance-measurement-manifesto
Franco-Santos, M., Lucianetti, L., & Bourne, M. (2012). Contemporary Performance Measurement Systems: A Review of Their Consequences and a Framework for Research. Management Accounting Research, 23(2) 79–119. https://doi.org/10.1016/J.MAR.2012.04.001
Hervani, A. A., Helms, M. M., & Sarkis, J. (2005). Performance measurement for green supply chain management. Benchmarking: An International Journal, 12(4), 330–353. https://doi.org/10.1108/14635770510609015
Hicks, D. (2012). Performance-based university research funding systems. Research Policy, 41(2), 251–261. https://doi.org/10.1016/j.respol.2011.09.007
Julnes, P. de L., & Holzer, M. (2001). Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation. Public Administration Review, 61(6), 693–708. https://doi.org/10.1111/0033-3352.00140
Kamble, S. S., Gunasekaran, A., Ghadge, A., & Raut, R. (2020). A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs- A review and empirical investigation. International Journal of Production Economics, 229, 107853. https://doi.org/10.1016/j.ijpe.2020.107853
Kaplan, R. S., & Norton, D. P. (1992). The Balanced Scorecard-Measures That Drive Performance. Harvard Business Review. https://hbr.org/1992/01/the-balanced-scorecard-measures-that-drive-performance-2
Langfield-Smith, K. (1997). Management control systems and strategy: A critical review☆. Accounting Organizations and Society, 22, 207–232. https://doi.org/10.1016/S0361-3682(95)00040-2
Lennon, N. J. (2022). Balancing incremental and radical innovation through performance measurement and incentivization. Journal of High Technology Management Research, 33(2), 100439. https://doi.org/10.1016/j.hitech.2022.100439
Mishra, D., Gunasekaran, A., Papadopoulos, T., & Dubey, R. (2018). Supply chain performance measures and metrics: a bibliometric study. In Benchmarking (Vol. 25, Issue 3). https://doi.org/10.1108/BIJ-08-2017-0224
Neely, A. (2005). The evolution of performance measurement research: Developments in the last decade and a research agenda for the next. International Journal of Operations and Production Management, 25(12), 1264–1277. https://doi.org/10.1108/01443570510633648
Neely, A., Gregory, M., & Platts, K. (1995). Performance measurement system design. International Journal of Operations & Production Management, 15(4), 80–116. https://doi.org/10.1108/01443579510083622
Öztürk, O., Kocaman, R., & Kanbach, D. K. (2024). How to design bibliometric research: an overview and a framework proposal. Review of Managerial Science, 18(11), 3333–3361. https://doi.org/10.1007/s11846-024-00738-0
van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3
Zakaria, R., Ahmi, A., Ahmad, A. H., Othman, Z., Azman, K. F., Ab Aziz, C. B., Ismail, C. A. N., & Shafin, N. (2021). Visualising and mapping a decade of literature on honey research: a bibliometric analysis from 2011 to 2020. Journal of Apicultural Research, 60(3), 359–368. https://doi.org/10.1080/00218839.2021.1898789
