Organizational Slack and CSR Disclosure Reshaping the Impact of CSR Gaps on Technological Innovation Performance

  • Yumeng Xie School of Business and Economics, Universiti Putra Malaysia, 43400Serdang, Selangor, Malaysia
  • Saira Kharuddin School of Business and Economics, Universiti Putra Malaysia, 43400Serdang, Selangor, Malaysia
  • Yusniyati Yusri School of Business and Economics, Universiti Putra Malaysia, 43400Serdang, Selangor, Malaysia
Keywords: Corporate social responsibility, CSR gap, Technological innovation performance, CSR disclosure

Abstract

Internal and external stakeholders of a corporation often impose conflicting expectations regarding corporate social responsibility (CSR) initiatives. Such contradictory demands may create a CSR gap, resulting in an imbalance between internal and external CSR engagement that can undermine firms’ capacity for technological innovation. Drawing on stakeholder theory and resource allocation perspectives, this study investigates the impact of the CSR gap on technological innovation performance using a panel dataset of 3,270 Chinese listed enterprises, comprising 23,764 firm-year observations from 2012 to 2021. Technological innovation performance is measured by both patent output and R&D expenditure to capture innovation outcomes and innovation input. In addition, this study explores whether organizational slack and CSR disclosure quality mitigate the adverse consequences of the CSR gap. The empirical findings indicate that the CSR gap significantly reduces technological innovation performance, suggesting that an unbalanced allocation of CSR resources weakens firms’ innovation capability. Further analysis demonstrates that greater organizational slack and higher-quality CSR disclosure effectively alleviate the negative impact of the CSR gap by providing additional resources and enhancing stakeholder trust. These findings enrich the literature on the CSR–technology innovation nexus by highlighting the detrimental effects of CSR imbalances and identifying two important boundary conditions that buffer these effects. The study offers practical implications for managers, emphasizing the importance of balancing CSR investments across stakeholder groups while strengthening resource flexibility and disclosure transparency to support sustainable technological innovation.

Downloads

Download data is not yet available.

References

Al-Shammari, M. A., Al-Shammari, H., & Banerjee, S. N. (2022). CSR discrepancies, firm visibility and performance: A mediated moderation analysis. Management Decision, 60(6), 1560–1584. https://doi.org/10.1108/MD-01-2021-0024

Al-Shammari, M., Rasheed, A., & Al-Shammari, H. A. (2019). CEO narcissism and corporate social responsibility: Does CEO narcissism affect CSR focus? Journal of Business Research, 104, 106-117.

Anzola-Román, P., Garcia-Marco, T., & Zouaghi, F. (2024). The Influence of CSR Orientation on Innovative Performance: Is the Effect Conditioned to the Implementation of Organizational Practices? Journal of Business Ethics, 190(1), 261–278. https://doi.org/10.1007/s10551-023-05406-z

Anzola-Román, P., Marco, T., & Zouaghi, F. (2023). The influence of csr orientation on innovative performance: is the effect conditioned to the implementation of organizational practices? Journal of Business Ethics, 190(1), 261-278. https://doi.org/10.1007/s10551-023-05406-z

Bai, M., & Pan, M. (2023). The economic independence of supervisory boards and corporate innovation: Evidence from China. Economic Modelling, 127, 106481. https://doi.org/10.1016/j.econmod.2023.106481

Bi, X. F., Liu, C. Y., Fu, S. Z., & Xing, X. H. (2022). Does Surplus Smoothing Affect Firms' Breakthrough Innovation - An External Stakeholder Evaluation Perspective, Accounting Research, (12), 91-102.

Cao, C. F., & Zhang, C. (2020). Property Rights Bundle Splitting and State-owned Enterprises Innovation - Evidence Based on Dividend Rights Incentive Reform in Central Enterprises. Journal of Management World, 36(09), 155-168. doi:10.19744/j.cnki.11-1235/f.2020.0144.

Cao, S., Yao, H., & Zhang, M. (2023). CSR gap and firm performance: An organizational justice perspective. Journal of Business Research, 158, 113692. https://doi.org/10.1016/j.jbusres.2023.113692

Chalmeta, R. and Viinikka, H. (2017). Corporate philanthropy communication on donor websites. Journal of Information Communication and Ethics in Society, 15(01), 53-73. https://doi.org/10.1108/jices-03-2016-0008

Clarkson, M. B. E. (1995). "A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance." Academy of Management Review, 20(1), 92-117.

Crilly, D., Zollo, M., & Hansen, M. T. (2012). Faking it or muddling through? Understanding decoupling in response to stakeholder pressures. Academy of Management Journal, 55(6), 1429-1448.

Dahlsrud, A. (2006). How corporate social responsibility is defined: an analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1-13. https://doi.org/10.1002/csr.132

Dang, V. T., Nguyen, N., Bu, X., & Wang, J. (2019). The Relationship between Corporate Environmental Responsibility and Firm Performance: A Moderated Mediation Model of Strategic Similarity and Organization Slack. Sustainability, 11(12), 3395. https://doi.org/10.3390/su11123395

Duan, Y., Wang, W., & Zhou, W. (2020). The multiple mediation effect of absorptive capacity on the organizational slack and innovation performance of high-tech manufacturing firms: Evidence from Chinese firms. International Journal of Production Economics, 229, 107754. https://doi.org/10.1016/j.ijpe.2020.107754

Ellili, N., Kuzey, C., Uyar, A., & Karaman, A. (2024). Moderating role of internal factors in corporate social responsibility reporting persistence and corporate market value. Corporate Social Responsibility and Environmental Management, 31(4), 2878-2899. https://doi.org/10.1002/csr.2724

Faems, D., Van Looy, B., & Debackere, K. (2005). Interorganizational collaboration and innovation: Toward a portfolio approach. Journal of product innovation management, 22(3), 238-250.

Farooq, O., Rupp, D. E., & Farooq, M. (2017). The multiple pathways through which internal and external corporate social responsibility influence organizational identification and multifoci outcomes: The moderating role of cultural and social orientations. Academy of management journal, 60(3), 954-985.

Foss, N. J., Laursen, K., & Pedersen, T. (2011). Linking customer interaction and innovation: The mediating role of new organizational practices. Organization science, 22(4), 980-999.

Fosu, E., Kai-gang, Y., & Asiedu, D. (2023). The effect of csr on corporate social performance: mediating role of corporate image, green innovation and moderating role of corporate identity. Corporate Social Responsibility and Environmental Management, 31(1), 69-88. https://doi.org/10.1002/csr.2553

Giannarakis, G., Konteos, G., Zafeiriou, E., & Partalidou, X. (2016). The impact of corporate social responsibility on financial performance. Investment Management and Financial Innovations, 13(3), 171-182. https://doi.org/10.21511/imfi.13(3-1).2016.03

Gonzalez-Ramos, M. I., Donate, M. J., & Guadamillas, F. (2014). Technological Posture and Corporate Social Responsibility: Effects on Innovation Performance. Environmental Engineering and Management Journal, 13(10), 2497–2505. https://doi.org/10.30638/eemj.2014.279

Hajawiyah, A., Pratiwi, I., Ramadhini, A., Shauki, E., & Diyanty, V. (2020). Csr & earnings management: an assessment of firm ethics. Kne Social Sciences. https://doi.org/10.18502/kss.v4i6.6686

Hawn, O., & Ioannou, I. (2016). Mind the gap: The interplay between external and internal actions in the case of corporate social responsibility. Strategic management journal, 37(13), 2569-2588. https://doi.org/https://doi.org/10.1002/smj.2464

Hazbi, F. and Mounir, Y. (2023). Environmental, social, and governance (esg) practices and environmental performance: the mediation role of technology innovation. E3s Web of Conferences, 412, 01009. https://doi.org/10.1051/e3sconf/202341201009

Huo, M. and Li, C. (2022). “Work is easy or very tired”: the impact of the heterosexual leadership structure on enterprise innovation investment. China Finance Review International, 14(2), 390-417. https://doi.org/10.1108/cfri-06-2021-0107

Ikhsan, A., Nurlaila, N., Suprasto, H., & Batubara, F. (2021). Determinant of the corporate social responsibility disclosure: evidence of indonesian manufacturing companies. Jurnal Ilmiah Akuntansi Dan Bisnis, 16(1), 71. https://doi.org/10.24843/jiab.2021.v16.i01.p05

Khan, A., Chen, C., Suanpong, K., Ruangkanjanases, A., Kittikowit, S., & Chen, S. (2021). The impact of csr on sustainable innovation ambidexterity: the mediating role of sustainable supply chain management and second-order social capital. Sustainability, 13(21), 12160. https://doi.org/10.3390/su132112160

Khan, S. J., & Mir, A. A. (2019). Ambidextrous culture, contextual ambidexterity and new product innovations: The role of organizational slack and environmental factors. Business Strategy and the Environment, 28(4), 652–663. https://doi.org/10.1002/bse.2287

Kim, B., Quaquebeke, N., Chang, Y., & Kim, T. (2024). When and how corporate social responsibility promotes innovation: a multi‐level moderated mediation model. Corporate Social Responsibility and Environmental Management, 32(1), 1325-1345. https://doi.org/10.1002/csr.2984

Kim, S.-I., Shin, H., Shin, H., & Park, S. (2019). Organizational Slack, Corporate Social Responsibility, Sustainability, and Integrated Reporting: Evidence from Korea. Sustainability, 11(16), 4445. https://doi.org/10.3390/su11164445

Kiss, L. (2018). The examination of the appearance of csr in on-line scientific databases. Business Ethics and Leadership, 2(2), 56-65. https://doi.org/10.21272/bel.2(2).56-65.2018

Kun-Hsiang, T. (2020). Corporate social responsibility (csr) – a key factor to an organization’s success.. https://doi.org/10.31098/jibm.v1i1.217

Lee, T., Liu, W., & Yu, J. (2021). Does TMT composition matter to environmental policy and firm performance? The role of organizational slack. Corporate Social Responsibility and Environmental Management, 28(1), 196–213. https://doi.org/10.1002/csr.2042

León-Gómez, A., Jaén, J., Ruíz-Palomo, D., & Manzano, M. (2022). Disentangling the impact of ict adoption on smes performance: the mediating roles of corporate social responsibility and innovation. Oeconomia Copernicana, 13(3), 831-866. https://doi.org/10.24136/oc.2022.024

Leyva-de La Hiz, D. I., Ferron-Vilchez, V., & Aragon-Correa, J. A. (2019). Do Firms’ Slack Resources Influence the Relationship Between Focused Environmental Innovations and Financial Performance? More is Not Always Better. Journal of Business Ethics, 159(4), 1215–1227. https://doi.org/10.1007/s10551-017-3772-3

Li, J. L., & Yang, Z. (2019). Board Gender Diversity, Corporate Social Responsibility and Corporate Technological Innovation: An Empirical Study Based on Listed Companies in China. Science of Science and Management of S.& T, 40(5), 34–51.

Li, S., Zheng, X., Niu, J., & Ma, X. (2024). Share pledging of controlling shareholders and corporate social responsibility disclosure. Research in International Business and Finance, 67, 102130. https://doi.org/10.1016/j.ribaf.2023.102130

Lin, W. L., Ho, J. A., Ng, S. I., & Lee, C. (2019). Does corporate social responsibility lead to improved firm performance? The hidden role of financial slack. Social Responsibility Journal, 16(7), 957–982. https://doi.org/10.1108/SRJ-10-2018-0259

Liu, Y., Chen, Y., Ren, Y., & Jin, B. (2021). Impact mechanism of corporate social responsibility on sustainable technological innovation performance from the perspective of corporate social capital. Journal of Cleaner Production, 308, 127345. https://doi.org/10.1016/j.jclepro.2021.127345

Nejati, M. and Shafaei, A. (2023). Why do employees respond differently to corporate social responsibility? A study of substantive and symbolic corporate social responsibility. Corporate Social Responsibility and Environmental Management, 30(4), 2066-2080. https://doi.org/10.1002/csr.2474

Neubaum, D. O., & Zahra, S. A. (2006). Institutional ownership and corporate social performance: The moderating effects of investment horizon, activism, and coordination. Journal of Management, 32(1), 108-131.

Nie, J. (2023). Digital Transformation, Social Responsibility Fulfilment and Corporate Technology Innovation Performance. Journal of Technical Economics & Management, (01),50-54.

Rehman, Z. U., Khan, A., & Rahman, A. (2020). Corporate social responsibility's influence on firm risk and firm performance: the mediating role of firm reputation. Corporate Social Responsibility and Environmental Management, 27(6), 2991-3005.

Ruan, R., Chen, W., & Zhu, Z. (2022). Linking Environmental Corporate Social Responsibility with Green Innovation Performance: The Mediating Role of Shared Vision Capability and the Moderating Role of Resource Slack. Sustainability, 14(24), 16943. https://doi.org/10.3390/su142416943

Shahzad, A., Mousa, F., & Sharfman, M. (2016). The implications of slack heterogeneity for the slack-resources and corporate social performance relationship. Journal of Business Research, 69(12), 5964-5971. https://doi.org/10.1016/j.jbusres.2016.05.010

Su, X. F., Xu, W. X., Lin, W. H., & Xu, A. X. (2019). A Study of the Mechanism of Internal and External Corporate Social Responsibility's Influence on Organizational Identity Based on Employee Perspectives. Leadership Science, (04), 75-79.doi: 10.19572/j.cnki.ldkx.2019.04.019.

Symeou, P. C., Zyglidopoulos, S., & Gardberg, N. A. (2019). Corporate environmental performance: Revisiting the role of organizational slack. Journal of Business Research, 96, 169–182. https://doi.org/10.1016/j.jbusres.2018.11.019

Tista, K. W. N., Rahman, A. F., & Prastiwi, A. (2021). The Implications of Organizational Slack-Resources Heterogeneity toward CSR Expenditures. Journal of Accounting and Investment, 22(2), 361–374. https://doi.org/10.18196/jai.v22i2.11393

Tran, K., Nguyen, P., & Nguyen, L. (2018). The role of financial slack, employee creative self-efficacy and learning orientation in innovation and organizational performance. Administrative Sciences, 8(4), 82. https://doi.org/10.3390/admsci8040082

Uyar, A., Lodh, S., Nandy, M., Kuzey, C., & Karaman, A. S. (2023). Tradeoff between corporate investment and CSR: The moderating effect of financial slack, workforce slack, and board gender diversity. International Review of Financial Analysis, 87, 102649. https://doi.org/10.1016/j.irfa.2023.102649

Wan, J., Jin, Y., & Ji, H. (2023). Corporate social responsibility and green innovation: the moderating roles of unabsorbed slack resources and media evaluation. Sustainability, 15(6), 4743. https://doi.org/10.3390/su15064743

Wang, R. and Huang, Y. (2018). Communicating corporate social responsibility (csr) on social media. Corporate Communications an International Journal, 23(3), 326-341. https://doi.org/10.1108/ccij-07-2017-0067

Wang, X., Zhang, Z., & Chun, D. (2021). The Influencing Mechanism of Internal Control Effectiveness on Technological Innovation: CSR as a Mediator. Sustainability, 13(23), 13122. https://doi.org/10.3390/su132313122

Wang, Z. Q., Du, Y., Sun, Y., & Wang, Y. Z. (2014). Stakeholder Perspectives on Funds Management: Mechanisms and Strategies. Finance & Accounting, (03), 10-12.

Wasiuzzaman, S., Uyar, A., Kuzey, C., & Karaman, A. (2021). Corporate social responsibility: is it a matter of slack financial resources or strategy or both?. Managerial and Decision Economics, 43(6), 2444-2466. https://doi.org/10.1002/mde.3537

Xie, Y. H., Liu, J. J., & Xie, H. Q. (2020). Research on the Influence Mechanisms and Differential Effects of Internal and External Corporate Social Responsibility on Employees' Sense of Meaning at Work. Chinese Journal of Management, 17(09), 1336-1346.

Xie, Y. H., Shi, H. R., & Qin, Y. Z. (2019). A study of the impact of internal and external CSR gaps on corporate value. Journal of Hunan University (Social Sciences, 33(06), 48-55. doi:10.16339/j.cnki.hdxbskb.2019.06.008.

Yang, C., Zhu, C., & Albitar, K. (2024). Esg ratings and green innovation: a u‐shaped journey towards sustainable development. Business Strategy and the Environment, 33(5), 4108-4129. https://doi.org/10.1002/bse.3692

Ye, Y., & Li, K. (2021). Internal and external social responsibilities in new ventures: evidence from Chinese private firms. Management Decision, 59(6), 1462-1476.

Zhou, H., Wang, Q., & Zhao, X. (2020). Corporate social responsibility and innovation: a comparative study. Industrial Management & Data Systems, 120(5), 863-882. https://doi.org/10.1108/imds-09-2019-0493.

Published
2026-08-31
Section
Articles