Acceptability, Adoption, and Policy Directions for Artificial Intelligence in Language Learning
Abstract
This study investigated the acceptability and adoption of Artificial Intelligence (AI) in fostering autonomous language learning. Utilizing a quantitative cross-sectional design, the researcher surveyed 575 participants, comprising 550 students and 25 language instructors. The research grounded its constructs in the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT). The analysis revealed a high degree of systemic acceptability among both cohorts. Perceived usefulness emerged as the primary driver of adoption, serving as the strongest predictor of behavioral intention (β= 0.34, p < 0.001). Furthermore, trust and reliability significantly influenced the participants' willingness to integrate these tools into their learning routines. Overall, the structural model accounted for 62% of the variance in behavioral intention. These findings demonstrated that while learners and educators are open to AI, successful long-term integration depends on optimizing usability, institutional trust, and equitable access. Consequently, this study developed a comprehensive policy framework designed to guide stakeholders in the responsible and pedagogically sound adoption of AI. This roadmap addressed critical concerns regarding ethical use and the mitigation of "cognitive laziness," ensuring that AI serves as a catalyst for – rather than a replacement of – genuine linguistic acquisition.
Downloads
References
Ali, I., Warraich, N. F., & Butt, K. (2025). Acceptance and use of artificial intelligence and AI-based applications in education: A meta-analysis and future direction. Information Development, 41(3), 859–874. https://doi.org/10.1177/02666669241257206
Al-Qadri, A. H., & Al-Khresheh, M. H. (2025). Dimensions of artificial intelligence acceptance among pre-service EFL teachers: exploring usability, usefulness, social norms, ethics and intentions using ChatGPT. The Electronic Library, 43(4), 669–690. https://doi.org/10.1108/EL-12-2024-0391
Andaya, E. J., Orlina, R. J. G., & Ilustre, R. G. (2025). Digital governance in the Philippines: a scoping review of current challenges and opportunities. Global Sustainability Research, 4(1), 89–111. https://doi.org/10.56556/gssr.v4i1.1204
Anwer, B. (2026). Trust in ChatGPT and Perceived Academic Writing Improvement: A TAM-based Quantitative Study in a ESL Context. International Journal of Technology in Education and Science (IJTES), 10(1), 162–177. https://doi.org/10.46328/ijtes.5282
Asaftei, G. M., Roberts, R., Sticha, A., & Prinsen, C. (2026, March 25). Responsible AI: Overcoming adoption barriers and risks. McKinsey & Company Insights. https://www.mckinsey.com/capabilities/tech-and-ai/our-insights/tech-forward/state-of-ai-trust-in-2026-shifting-to-the-agentic-era
Audrin, C., & Audrin, B. (2022). Key factors in digital literacy in learning and education: a systematic literature review using text mining. Education and Information Technologies, 27(6), 7395–7419. https://doi.org/10.1007/s10639-021-10832-5
Belhassen, S., & Hamda, A. (2025). Translation Students’ Reliance on and Trust in Artificial Intelligence for Successful Translation Projects: Opportunities, Challenges, and Implications. Arab World English Journal For Translation and Literary Studies, 9(2), 106–119. https://doi.org/10.24093/awejtls/vol9no2.7
Braha, M. (2026). Kosovan EFL students’ acceptance of AI tools for English language learning: practices, perceptions, challenges, and suggestions for improvement. Innovation in Language Learning and Teaching, 1–25. https://doi.org/10.1080/17501229.2026.2621266
Creswell, J. W., & Creswell, J. D. (2023). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications Ltd.
Fitzgerald, A., Avirmed, T., & Battulga, N. (2025). Exploring the factors informing educational inequality in higher education: a systematic literature review. Perspectives: Policy and Practice in Higher Education, 29(4), 199–209. https://doi.org/10.1080/13603108.2024.2381121
Godwin-Jones, R. (2023). Emerging spaces for language learning: AI bots, ambient intelligence, and the metaverse. Language Learning & Technology, 27(2), 6–27. https://doi.org/10.64152/10125/73501
Huang, F., & Derakhshan, A. (2025). Learning Motivation and Digital Literacy in AI Adoption for Self‐Regulated English Learning. European Journal of Education, 60(4). https://doi.org/10.1111/ejed.70254
Ikram, M., Hanefar, S. B. M., Saleem, S. M. U., & Zulfiqar, F. (2026). Artificial intelligence in education: a systematic review of personalized learning trends and future directions. Frontiers in Education, 11. https://doi.org/10.3389/feduc.2026.1782626
Kasneci, E., Sessler, K., Küchemann, S., Bannert, M., Dementieva, D., Fischer, F., Gasser, U., Groh, G., Günnemann, S., Hüllermeier, E., Krusche, S., Kutyniok, G., Michaeli, T., Nerdel, C., Pfeffer, J., Poquet, O., Sailer, M., Schmidt, A., Seidel, T., … Kasneci, G. (2023). ChatGPT for good? On opportunities and challenges of large language models for education. Learning and Individual Differences, 103, 102274. https://doi.org/10.1016/J.LINDIF.2023.102274
Kohnke, L., Moorhouse, B. L., & Zou, D. (2023). ChatGPT for Language Teaching and Learning. RELC Journal, 54(2), 537–550. https://doi.org/10.1177/00336882231162868
Liang, Z., Yang, K., Sha, L., Gašević, D., Yan, L., & Chen, G. (2026). A systematic review of generative AI in education: Empirical insights from a human–AI interaction perspective. British Journal of Educational Technology. https://doi.org/10.1111/bjet.70055
Lin, Y., & Yu, Z. (2025). Learner Perceptions of Artificial Intelligence-Generated Pedagogical Agents in Language Learning Videos: Embodiment Effects on Technology Acceptance. International Journal of Human–Computer Interaction, 41(2), 1606–1627. https://doi.org/10.1080/10447318.2024.2359222
Mekheimer, M. (2025). Generative AI-assisted feedback and EFL writing: a study on proficiency, revision frequency and writing quality. Discover Education, 4(1), 170. https://doi.org/10.1007/s44217-025-00602-7
Mohammed, M. N., Al Dallal, A., Emad, M., Emran, A. Q., & Al Qaidoom, M. (2025). A Comparative Analysis of Artificial Hallucinations in GPT-3.5 and GPT-4: Insights into AI Progress and Challenges. In AlDhaen, E., Braganza, A., Hamdan, A., Chen, W. (Eds.), Business Sustainability with Artificial Intelligence (AI): Challenges and Opportunities. Studies in Systems, Decision and Control, (Vol. 566, pp. 197–203). Springer International Publishing AG. https://doi.org/10.1007/978-3-031-71318-7_18
Muhamed, S., & Kamsin, I. F. (2025). Teacher’s Acceptance and Intention to Use Artificial Intelligence Technology in Teaching and Learning Based on the UTAUT Model. International Journal of Information and Education Technology, 15(7), 1428–1435. https://doi.org/10.18178/ijiet.2025.15.7.2344
Mustofa, R. H., Kuncoro, T. G., Atmono, D., Hermawan, H. D., & Sukirman. (2025). Extending the technology acceptance model: The role of subjective norms, ethics, and trust in AI tool adoption among students. Computers and Education: Artificial Intelligence, 8, 100379. https://doi.org/10.1016/j.caeai.2025.100379
Shahzad, M. F., Xu, S., & Asif, M. (2025). Factors affecting generative artificial intelligence, such as ChatGPT , use in higher education: An application of technology acceptance model. British Educational Research Journal, 51(2), 489–513. https://doi.org/10.1002/berj.4084
Stockwell, G. (2022). Mobile Assisted Language Learning. Cambridge University Press. https://doi.org/10.1017/9781108652087
Subhani, F., Khan, S. A., Sandhu, M. A., & Shahzad, M. F. (2025). What Factors Affect the Adoption Intention and Actual Use of ChatGPT in Higher Education? The Moderating Role of Academic Integrity. TechTrends, 69(5), 1056–1071. https://doi.org/10.1007/s11528-025-01096-8
Tamilmani, K., Rana, N. P., & Dwivedi, Y. K. (2021). Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2. Information Systems Frontiers, 23(4), 987–1005. https://doi.org/10.1007/s10796-020-10007-6
Tomczyk, Ł., & Majkut, A. (2025). Integrating AI in Education: An Analysis of Factors Influencing the Acceptance, Concerns, Attitudes, Competencies and Use of Generative Artificial Intelligence Among Polish Teachers. Human Behavior and Emerging Technologies, 2025(1). https://doi.org/10.1155/hbe2/5599169
Wang, C., Du, Y., & Zou, B. (2026). Learners’ Acceptance and Use of Multimodal Artificial Intelligence (AI)‐Generated Content in AI‐Mediated Informal Digital Learning of English. International Journal of Applied Linguistics, 36(1), 927–940. https://doi.org/10.1111/ijal.12827
Wang, C., Wang, H., Li, Y., Dai, J., Gu, X., & Yu, T. (2025). Factors Influencing University Students’ Behavioral Intention to Use Generative Artificial Intelligence: Integrating the Theory of Planned Behavior and AI Literacy. International Journal of Human–Computer Interaction, 41(11), 6649–6671. https://doi.org/10.1080/10447318.2024.2383033
Wang, W., & Wang, W. (2025). College Students’ Behavioural Intentions of AI ‐Assisted Language Learning: Based on the Technology Acceptance Model. Journal of Computer Assisted Learning, 41(4). https://doi.org/10.1111/jcal.70075
Yan, J., Wu, C., Tan, X., & Dai, M. (2025). The influence of AI-driven personalized foreign language learning on college students’ mental health: a dynamic interaction among pleasure, anxiety, and self-efficacy. Frontiers in Public Health, 13. https://doi.org/10.3389/fpubh.2025.1642608
Zai, F., & Zhou, X. (2026). The Impact of AI-Assisted Learning on the Agency of Foreign Language Learners: A Meta-Analysis. Behavioral Sciences, 16(3), 379. https://doi.org/10.3390/bs16030379
Zhai, C., Wibowo, S., & Li, L. D. (2024). The effects of over-reliance on AI dialogue systems on students’ cognitive abilities: a systematic review. Smart Learning Environments, 11(1), 28. https://doi.org/10.1186/s40561-024-00316-7















