Budaya Etnik dan Persepsi terhadap Dasar Keselamatan Siber: Peranan Pengantara Literasi Digital dalam Kalangan Mangsa Penipuan Siber di Malaysia

Adi Sofuan bin Md Yusof; Mohd Sobhi bin Ishak; Zafari bin Zulkifli

doi:10.47405/mjssh.v11i9.4162

Adi Sofuan bin Md Yusof Institute of Ethnic Studies (KITA), Universiti Kebangsaan Malaysia, Level 4, Kolej Keris Mas Administration Block, 43600 UKM Bangi, Selangor, Malaysia
Mohd Sobhi bin Ishak Institute of Ethnic Studies (KITA), Universiti Kebangsaan Malaysia, Level 4, Kolej Keris Mas Administration Block, 43600 UKM Bangi, Selangor, Malaysia
Zafari bin Zulkifli Institute of Ethnic Studies (KITA), Universiti Kebangsaan Malaysia, Level 4, Kolej Keris Mas Administration Block, 43600 UKM Bangi, Selangor, Malaysia

DOI: https://doi.org/10.47405/mjssh.v11i9.4162

Keywords: Budaya etnik, Literasi digital, Persepsi dasar, Keselamatan siber, Mangsa penipuan siber

Abstract

Penipuan siber lazimnya dibincangkan melalui tingkah laku mangsa atau keupayaan teknologi, sedangkan cara pengguna memahami perlindungan institusi turut terbentuk melalui pengalaman sosial dan amalan digital. Artikel ini meneliti hubungan antara Budaya Etnik, Tahap Literasi Digital dan Persepsi terhadap Dasar Keselamatan Siber dalam kalangan 500 warganegara Malaysia berumur 18 tahun dan ke atas yang pernah menjadi mangsa penipuan siber serta telah membuat laporan polis. Data dikumpul melalui tinjauan keratan rentas dan dianalisis menggunakan PLS-SEM dengan 5,000 sampel semula bootstrap. Budaya Etnik mempunyai hubungan negatif yang signifikan dengan Tahap Literasi Digital (β = -0.442, p < .001), tetapi tidak mempunyai hubungan langsung yang signifikan dengan Persepsi terhadap Dasar Keselamatan Siber (β = 0.003, p = .892). Tahap Literasi Digital pula mempunyai hubungan positif yang sangat kuat dengan persepsi tersebut (β = 0.912, p < .001). Kesan tidak langsung Budaya Etnik terhadap Persepsi terhadap Dasar Keselamatan Siber melalui Tahap Literasi Digital adalah signifikan (β = -0.404, p < .001). Dapatan ini mencadangkan bahawa hubungan antara latar sosiobudaya dan cara mangsa memahami maklumat, garis panduan serta saluran perlindungan institusi lebih jelas apabila dibaca melalui amalan literasi digital. Walau bagaimanapun, pertindihan empirikal yang tinggi antara konstruk literasi digital dan persepsi dasar mengehadkan tuntutan tentang pemisahan kedua-duanya. Implikasinya, komunikasi keselamatan siber perlu dibina sebagai keupayaan yang boleh digunakan, bukan sekadar penyampaian maklumat rasmi.

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