The Prospects of Artificial Intelligence Integration for Effective Management of Luqatah Property: A Literature Review
Abstract
The increasing digitalization of property management systems is transforming the industry by replacing traditional, manual processes with integrated, tech-enabled solutions such as AI, IoT, and data analytics. However, despite the increasing digitalization of property management systems, the recovery and administration of luqatah (lost and found) property remains largely manual, fragmented, and inefficient in many contexts. This study aims to review the prospects of integrating artificial intelligence for the effective management of luqatah property. This study employed a review analysis methodology to examine the prospects of artificial intelligence integration for the effective management of luqatah property. This review analysis revealed several prospects of artificial intelligence integration for effective management of luqatah property, namely: (a) enhanced efficiency in property identification and verification; (b) increased transparency and traceability in luqatah management; (c) positive public perception and acceptance; and (d) identified challenges and ethical considerations. In conclusion, the integration of artificial intelligence holds significant promise for transforming the management of luqatah property by enhancing efficiency, traceability, and accountability in lost-and-found systems.
Downloads
References
Ahmad, D., Lutfiani, N., Ahmad, A. D. A. R., Rahardja, U., & Aini, Q. (2021). Blockchain technology immutability framework design in e-government. Jurnal Administrasi Publik, 11(1), 32–41. https://doi.org/10.31289/jap.v11i1.4310
Alharasis, E. (2025). Implementing accounting information systems using an integrated TOE framework: Evidence of Jordanian SMEs. WSEAS Transactions on Business and Economics, 22, 2171–2184. https://doi.org/10.37394/23207.2025.22.171
Amin, A., Darwanis, D., & Yusmita, F. (2023). Factors affecting fraudulent management of school operational assistance (BOS) funds at public high schools. Jurnal Riset Akuntansi Kontemporer, 15(2), 162–173. https://doi.org/10.23969/jrak.v15i2.6631
Ariffin, A. S. M., Razali, F., Razali, M. N., & Lokman, M. A. A. (2025). Adoption of artificial intelligence and technology in customer relationship management for property management: A systematic literature review. International Journal of Research and Innovation in Social Science, 9(1), 3312–3320. https://doi.org/10.47772/ijriss.2025.9010265
Bankins, S., Ocampo, A. C., Marrone, M., Restubog, S. L. D., & Woo, S. E. (2023). A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice. Journal of Organizational Behavior, 45(2), 159–182. https://doi.org/10.1002/job.2735
Cahya, P., & Ramadhan, A. (2022). Digital transformation in the property management industry: A systematic literature review. Proceedings of the International Conference on Industrial Engineering and Operations Management, 1922–1932. https://doi.org/10.46254/na07.20220438
Dakshinamoorthy, P., Rajaram, G., garg, S., Murugan, P., Manimaran, A., & Sundar, R. (2025). Artificial intelligence algorithms for object detection and recognition in video and images. Multimedia Tools and Applications, 84, 1-18. https://doi.org/10.1007/s11042-025-20635-2.
Fatoni, A., & Fakhrudin, M. (2021). Measurement of the zakat transparency index of Amil Zakat Institutions (LAZ) in Banten Province, Indonesia. Li Falah: Journal of Islamic Economics and Business, 6(1), 124–143. https://doi.org/10.31332/lifalah.v6i1.2262
Füller, J., Tekić, Ž., & Hutter, K. (2024). Rethinking innovation management—How AI is changing the way we innovate. The Journal of Applied Behavioral Science, 60(4), 603–612. https://doi.org/10.1177/00218863241287323
García, A., Pérez‐González, S., Benavides, C., Pinto‐Carral, A., Sánchez, E., & Marqués‐Sánchez, P. (2024). Impact of artificial intelligence–based technology on nurse management: A systematic review. Journal of Nursing Management, 2024(1). https://doi.org/10.1155/2024/3537964
Grimmelikhuijsen, S. (2023). Explaining why the computer says no: Algorithmic transparency affects the perceived trustworthiness of automated decision‐making. Public Administration Review, 83(2), 241–262. https://doi.org/10.1111/puar.13483
Ignalig, W., Santos, J., & Bauyot, M. (2024). Examining the professional knowledge on ethical integration of artificial intelligence-based tools on higher education instructors' attitudes toward artificial intelligence in the context of the fourth industrial revolution. EJAHSS, 1(5), 121–132. https://doi.org/10.59324/ejahss.2024.1(5).08
Karamthulla, M. J., Muthusubramanian, M., Tadimarri, A., & Tillu, R. (2024). Navigating the future: AI-driven project management in the digital era. International Journal for Multidisciplinary Research, 6(2), 1–11. https://doi.org/10.36948/ijfmr.2024.v06i02.15295
Katebi, M., Bahreini, M., Bagherzadeh, R., & Pouladi, S. (2025). Artificial intelligence and nursing management: Opportunities, challenges, and ethical considerations—A scoping review. Journal of Nursing Management, 2025(1). https://doi.org/10.1155/jonm/2797535
Kaur, T., & Solomon, P. (2021). A study on automated property management in commercial real estate: A case of India. Property Management, 40(2), 247–264. https://doi.org/10.1108/pm-05-2021-0031
Khan, M., Parvaiz, G. S., Dedahanov, A. T., Abdurazzakov, O. S., & Rakhmonov, D. A. (2022). The impact of technologies of traceability and transparency in supply chains. Sustainability, 14(24), 16336. https://doi.org/10.3390/su142416336
Khatri, B., & Karki, P. (2023). Artificial intelligence (AI) in higher education: Growing academic integrity and ethical concerns. Nepalese Journal of Development and Rural Studies, 20(01), 1–7. https://doi.org/10.3126/njdrs.v20i01.64134
Khlaif, Z., Ayyoub, A., Hamamra, B., Bensalem, E., Mitwally, M., Ayyoub, A., & Shadid, F. (2024). University teachers’ views on the adoption and integration of generative AI tools for student assessment in higher education. Education Sciences, 14(10), 1090. https://doi.org/10.3390/educsci14101090
Khodabakhshian, A., Puolitaival, T., & Kestle, L. (2023). Deterministic and probabilistic risk management approaches in construction projects: A systematic literature review and comparative analysis. Buildings, 13(5), 1312. https://doi.org/10.3390/buildings13051312
Kolobova, S. V., & Pisarev, D. D. (2022). Artificial intelligence for property complex management (in Russian). Estimating and Contractual Work in Construction, 2022(2). https://doi.org/10.33920/str-01-2202-06
Koponen, J., Julkunen, S., Laajalahti, A., Turunen, M., & Spitzberg, B. (2023). Work characteristics needed by middle managers when leading AI-integrated service teams. Journal of Service Research, 28(1), 168–185. https://doi.org/10.1177/10946705231220462
Kuanova, L., Otegen, A., Kenzhegulova, G., & Karácsony, P. (2025). Artificial intelligence-based risk management for the banking sector: Impact and challenges. The Journal of Economic Research & Business Administration, 2(152), 35–51. https://doi.org/10.26577/be202515223
Lubis, M., Arifin, T., Ridwan, A. H., & Zulbaidah, Z. (2024). Integrating artificial intelligence and maqāṣid al-syarī‘ah: Revolutionizing Indonesia’s Sharia online trading system. Computer Fraud and Security, 2024(11), 301-309. https://doi.org/10.52710/cfs.238
Madaoui, N. (2024). The impact of artificial intelligence on legal systems: Challenges and opportunities. Problems of Legality, 1(164), 285–303. https://doi.org/10.21564/2414-990x.164.289266
Masud, S. (2025). The revolution of AI in enhancing infrastructure and facilities management. CDF, 54(4), 5605–5624. https://doi.org/10.48047/bb97xk66
Mokodenseho, S., Syafri, M., Hasrullah, H., & Judijanto, L. (2023). Utilizing blockchain technology to increase transparency in zakat management. WSiSS, 1(01), 1–9. https://doi.org/10.58812/wsiss.v1i01.280
Mytrofanova, H., Yevtushenko, O., Hlukhyy, A., & Lugovyy, M. (2024). Methodological principles of implementing artificial intelligence into organizational management system. Academic Review, 2(61), 173–189. https://doi.org/10.32342/2074-5354-2024-2-61-12
Naz, F., Kumar, A., Upadhyay, A., Chokshi, H., Trinkūnas, V., & Magda, R. (2022). Property management enabled by artificial intelligence post COVID-19: An exploratory review and future propositions. International Journal of Strategic Property Management, 26(2), 156–171. https://doi.org/10.3846/ijspm.2022.16923
Nellyet, A. N., Jayaprakash, S., & Modi, P. (2025). AI adoption in Middle Eastern banking with focus on opportunities, challenges and policy recommendations. International Journal of Research and Scientific Innovation, 12(7), 2346–2357. https://doi.org/10.51244/ijrsi.2025.120700235
Nyqvist, R., Peltokorpi, A., & Seppänen, O. (2024). Integration of generative artificial intelligence across construction management. IOP Conference Series: Earth and Environmental Science, 1389(1), 012011. https://doi.org/10.1088/1755-1315/1389/1/012011
Olabanji, S., Oladoyinbo, O., Asonze, C., Oladoyinbo, T., Ajayi, S., & Olaniyi, O. (2024). Effect of adopting AI to explore big data on personally identifiable information (PII) for financial and economic data transformation. Asian Journal of Economics Business and Accounting, 24(4), 106–125. https://doi.org/10.9734/ajeba/2024/v24i41268
Omar, G. A., Othman, Z. K., & Kakarash, Z. A. (2024). The transformative impact of artificial intelligence (AI) on enhancing healthcare systems in the Middle East. Academic Journal of International University of Erbil, 1(2), 1–16. https://doi.org/10.63841/iue12471
Oyetunji, T. S., Erinjogunola, F. L., Ajirotutu, R. O., Adeyemi, A. B., Ohakawa, T. C., & Adio, S. A. (2025). Digital solutions for streamlining property management operations in affordable housing communities. Engineering and Technology Journal, 10(2), 4350–4358. https://doi.org/10.47191/etj/v10i03.40
Öztürkcan, S., & Bozdağ, A. (2025). Responsible AI in marketing: AI booing and AI washing cycle of AI mistrust. International Journal of Market Research. https://doi.org/10.1177/14707853251379285
Reznikov, R. (2025). Enhancing project management success through artificial intelligence. International Journal of Multidisciplinary Research and Growth Evaluation, 6(1), 1036–1046. https://doi.org/10.54660/.ijmrge.2025.6.1.1036-1046
Saleh, M. A. M., & Sharif@Hamzah, L. (2021). The understanding of ruling and management of luqatah (lost property) among USIM students. Malaysian Journal of Syariah and Law, 9(2), 66–74. https://doi.org/10.33102/mjsl.vol9no2.195
Salem, M. A., Zakaria, O. M., Aldoughan, E. A., Khalil, Z. A., & Zakaria, H. M. (2025). Bridging the AI gap in medical education: A study of competency, readiness, and ethical perspectives in developing nations. Computers, 14(6), 238. https://doi.org/10.3390/computers14060238
Seagraves, P. (2023). Real estate insights: Is the AI revolution a real estate boon or bane? Journal of Property Investment & Finance, 42(2), 190–199. https://doi.org/10.1108/jpif-05-2023-0045
Shah, B., Sah, R., Sah, K., & Sahani, S. (2024). Artificial intelligence's challenges and opportunities for management education: A journey of AI in nonlinear sciences. Edumalsys Journal of Research in Education Management, 2(2), 100–115. https://doi.org/10.58578/edumalsys.v2i2.3515
Shamdi, W., Lai, D., Aziz, A. A., & Anshari, M. (2022). Artificial intelligence development in Islamic System of Governance: A literature review. Contemporary Islam, 16(2), 321–334. https://doi.org/10.1007/s11562-022-00504-7
Solana-González, P., Vanti, A., Lorenzo, M., & Bello, R. (2021). Data mining to assess organizational transparency across technology processes: An approach from IT governance and knowledge management. Sustainability, 13(18), 10130. https://doi.org/10.3390/su131810130
Zhang, H. (2025). Literary writing and ethical issues in the era of artificial intelligence. Journal of Computational Methods in Sciences and Engineering, 25(5), 4539–4550. https://doi.org/10.1177/14727978251337920
Zhou, M., Fung, I. Yang, L., Wan, N., Di, K., & Wang, T. (2024) LostNet: A smart way for lost and find. PLoS One, 19(10), e0310998. https://doi.org/10.1371/journal.pone.0310998
