Impak COVID Terhadap Sektor Pembersihan Tempatan: Kajian Syarikat dan Pekerja Pembersihan Tempatan
Abstract
Kajian ini meneliti impak COVID-19 terhadap pekerja pembersihan warganegara tempatan yang telah disediakan oleh syarikat-syarikat yang menyediakan perkhidmatan pembersihan di Malaysia. Tujuan kajian ini adalah untuk meneliti impak COVID-19 terhadap syarikat dan pekerja pembersihan warganegara tempatan yang berada di Lembah Klang. Tujuan lain ialah menganalisis cara yang diambil untuk mengatasi halangan disebabkan peraturan semasa COVID-19 oleh syarikat dan pekerja sektor pembersihan. Pendekatan yang digunakan dalam kajian ini ialah pendekatan kualitatif melibatkan temu bual terhadap dua pihak. Pihak pertama ialah majikan yang membekalkan perkhidmatan pekerja manakala pihak kedua ialah pekerja pembersihan yang bekerja di syarikat tersebut. Sebanyak 3 buah syarikat yang membekalkan pekerja pembersihan tempatan dan seramai 10 orang informan yang bekerja sebagai pekerja pembersihan yang dikenal pasti telah dipilih dalam melakukan kajian ini. Hasil kajian menunjukkan terdapat perubahan pola penyertaan orang tempatan kepada sektor pembersihan dan cara yang digunakan oleh pekerja pembersihan tempatan untuk mengatasi kekangan bekerja semasa berada dalam fasa pandemik.
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